Key Learning Points:
- How to develop an effective questionnaire
- How to plan, execute and present an in-depth analysis of your business processes and each of the critical inputs into those processes
- Options for methods of capturing and analyzing the data collected
- Ideas for packaging and presenting information
Conducting a Business Impact Analysis can be a very scary thing, however, knowing the impacts of a disruption to your business is the heart of what we as business continuity professionals do. This session will provide an in-depth look at the process of developing an effective BIA (Business Impact Analysis). We’ll cover methods for conducting a survey, things to consider when deciding who should be selected to participate in the interview process, what information to gather (or not to gather) and what to do with it.
About Heidi Piche
Heidi Piche is a Certified Business Continuity Professional (CBCP), with over 12 years of experience in the industry. She started her BC career at GMAC RFC and is currently a business continuity manager at Ameriprise Financial. Throughout, she has had responsibilities in all areas of Business Continuity, including BIA development and execution, plan creation and maintenance, tabletop and functional exercising and crisis management.
In her current role she also manages the enterprise BC Planning software program. She is the President of the Business Continuity Planners Association (BCPA) and has previously presented both here at Secure 360 and at Continuity Insights.