NOTE: These two sessions can be facilitated together or as stand-alone presentations, and were introduced at the 2013 World EAP Conference.
Critical Incident Response & Business Continuity: Hurricane Sandy and the Newtown School Shootings (Part I) (Jeff Gorter, Crisis Care Network)
Emergencies, natural disasters, and pandemics can wreak havoc for any business. Continuity requires that employees are available and willing to execute plans even when they’re stressed from personal impacts and need extra time off from work. Many employers have Employee Assistance Programs (EAP) in place, but only some of them take full advantage of the services available during times of crisis. This session will review the range of human reactions to expect, and provide practical guidance that can support employee recovery. Topics include and will demystify Critical Incident Response (CIR) protocols, Psychological First Aid, and Critical Incident Debriefings. Learn how your EAP can help with any major response.
- Learn critical incident response and employee assistance program standards.
- Understand how people react following a major disaster or crisis.
- Review various coping techniques that return the workforce to productivity.
- This course is a companion to part II, but can be stand-alone.
About Jeff Gorter
Jeff Gorter, Account Executive for CCN, has over 26 years of clinical experience including extensive on-site critical incident response to businesses. He has responded directly to the Sept. 11 terrorist attacks, Hurricane Katrina, the Virginia Tech shootings, the 2010 Gulf Oil Spill, the 2011 Japanese Earthquake/Tsunami, and the Newtown Tragedy.
