Social media powers a myriad number of virtual communities in the discussion of a wide scope of topics. Those conversations have implications for a range of organizational functions including security operations. Understanding and reacting to those conversations can improve intelligence and provide security personnel with valuable information to assist in securing persons, property, and assets. This panel of security, technology, and legal experts will offer an interactive dialogue examining the growing suite of tools that help organizations understand the social media conversations occurring around. The panel will provide case studies of security successes through use of these social media monitoring tools. Discussion will also explore how to join use those tools consistent with privacy concerns and legal requirements.
- Identify how virtual communities improve operational functions, including security operations.
- Recognize how social media helps secure persons, property, and assets.
- Present examples of how social monitoring tools are used successfully.
About Steve Surfaro

With thirty years of security industry experience, Steve Surfaro is Chairman of the Public Safety Working Group for the Security Industry Association and Chairman of the ASIS Security Applied Sciences Council. He is Standards Team Leader for the DHS S+T Video Quality in Public Safety Group. Surfaro is published in a wide range of security publications and delivers industry-accredited sessions each year to audiences in the Americas, Middle East and Asia. As a subject matter expert in smart cities and buildings, cyber security attack trends, forensic video, data science, command center design and first responder technologies, he also delivers an industry intelligence feed on Twitter (@stevesurf) and bi-monthly podcasts. Surfaro recently appeared on CNBC’s Closing Bell on the subjects of early warning systems and enhanced security screening, following the Mandalay Bay incident.
About Miles Brissette

Miles Brissette is a senior criminal trial attorney based in Fort Worth, Texas. He became a principle in the Law Offices of Gill & Brissette in 2015, after nearly two decades in the Tarrant County, Texas Criminal District Attorney’s Office. As Chief Prosecutor of the Tarrant County Forensic and Technical Services Unit, Miles oversaw investigation and prosecution of arson and explosives cases, as well as the office’s Regional Forensic Video Lab and the Electronic Case Management System, which was the backbone for the criminal justice system in Tarrant County. Fire dynamics became a passion for Miles as a prosecutor. His understanding of fire science earned him an international reputation for successfully pursuing complex arson cases during a period of time where many questioned the field of fire science. In 2012, A Texas Advisory Council on Arson (ATAC) named him the Texas Arson Prosecutor of the Year.