Early one Sunday morning, a water line failed in a Target headquarters location. By the time the tide was turned, three floors had to be closed, affecting approximately 1,200 employees — some for as long as eight weeks. Attendees will hear about the key actions taken by the corporation to minimize damage; which business partners — both internal and external — were vital during the recovery process; how the team’s scope of responsibility rapidly grew throughout the event; and how work-from-home capabilities both dictated the success of this event and will change our planning process going forward.
About Kimberly Hirsch
Kim (MBCP, MBCI, BCMS Auditor and ISO22301 Lead Auditor) has more than ten years of industry experience. In addition to business continuity, she has expertise in vendor management, procurement, new business development and communications. Kim is currently a Senior Business Partner on the Global Continuity and Resiliency team at Target Corporation.
